Help & Support

Help & Support

We are here to help. Reach us through any of the channels below.

Contact Us

Email: info@service.krd
Phone / WhatsApp: +964 750 464 5950
Working Hours: Saturday-Thursday, 9:00 AM - 6:00 PM (Kurdistan Region Time)

Frequently Asked Questions

How do I book a service?
Register or log in, browse services, select what you need, choose a time slot, and confirm.

How do I pay?
Pay online through our secure gateway or choose cash on service completion.

Can I cancel a booking?
Free cancellation before a provider is assigned. A fee may apply after assignment.

What if I am not satisfied?
Contact us within 24 hours of service completion for investigation and resolution.

How are providers verified?
All providers are background-checked, document-verified, and rated by real customers.

I did not receive a confirmation?
Check your spam folder or contact info@service.krd with your registered phone number.